Wie BizTravel in einem aktuellen Artikel schreibt, hat der Streik der Lufthansa einen heftigen Einfluss auf das Anrufvolumen bei den TMCs. So hat zum Beispiel BCD in Deutschland per sofort die Kurzarbeit für einige Reservationsteams ausgesetzt und für das vergangene Wochenende sogar zusätzliches Personal für die Bewältigung der Anrufe bereitgestellt. Die Telefonlinien laufen heiss mit…
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