Es hat ein Weilchen gedauert, bis auch die letzte Session am ACTE Education Forum in Basel noch mit den optimalen Rednern besetzt werden konnte. Aber jetzt steht das finale Programm und das Warten hat sich gelohnt und die Weichen für einen hochklassigen Anlass im SET Hotel Residence in Basel am 27. Juni 2019 sind gestellt. Da lohnt es sich ganz bestimmt mit dabei zu sein. Das travelBrain ist auf jeden Fall vor Ort und wir freuen uns, den einen oder anderen von Euch zu interessanten Gesprächen vor Ort zu treffen.
Das definitive Programm, durch das Stephanie Smook von ACTE und der Kollege von der Insel, Chris Pouney führen werden, präsentiert sich nun wie folgt:
09:15 – 09:30 | Registrations for Pre-Forum Travel Managers Session
09:30 – 10:30 | Pre-Forum Travel Managers Only Workshop
10:15 – 10:45 | Forum Registrations and Networking Coffee
10:45 – 10:50 | Welcome & Opening
10:50 – 11:05 | International Business Travel Trends
Speaker:
Stephanie Smook, Regional Director, EMEA, ACTE Global
11:05 – 11:25 | Keynote Presentation
Matthew Holman of Simpila Healthy Solutions is going to take us all on a journey, a journey that is sometimes littered with emotional challenges, sometimes has moments to celebrate, but most importantly will help us to understand why Traveller mental health is such an important topic. After all, we are all first and foremost Human beings and we need to look at how we can all provide greater support to each other in the future when we experience mental health challenges.
Speaker:
Matthew Holman, Owner and Mental Health Consultant, Simpila
11:25– 12:25 | Session 1 – Managing the unmanageable – practical ways to regain control of your hotel programme
Travel managers across the world grapple with the hotel category, attempting to enforce compliance, manage leakage and ensure quality and savings. But is the effort worth the return? Come hear how companies have successfully reinvigorated their hotel sourcing, delivering a consumer-like experience and most of all, achieving increased value for their organisations.
Speakers:
Paola Baggi, Head of Global Sourcing Sales and Business Development, HRS
Sabah Kahoul, Founder and General Manager, Business Travel Purchase
Valine Casagrande, Commercial Director, Hilton Zurich Airport
Nora Dauffy, Global Category Manager General & Corporate Services, Procurement, LafargeHolcim
12:25 – 12:30 | Welcome by the venue host
12:30 – 13:45 | Networking Lunch
13:45 – 14:45 | Session 2 – Travel policy for a modern workforce
With many companies choosing to reduce, or in some cases remove travel policy altogether, this session explores how companies can move to a more Adult to Adult relationship with its travellers. Such approaches rely less on policy mandates, and more on influencing travellers to do the right thing, resulting in happier, better informed, safer and more productive employees supported by best-in-class technology.
Speakers:
Marina Hegemann, Managing Director, Tourist Mobile
Matthew Holman, Owner and Mental Health Consultant, Simpila
Sandro Montebove, Freelance Travel Management & Travel Procurement Expert/Consulting
Joël Piffaretti, Travel Project Manager, Ecole Polytechnique Fédérale de Lausanne (EPFL)
14:45 – 15:45 | Session 3 – How can you drive both savings and a better traveller experience?
How to enable traveller experiences that will help drive compliance without breaking the budget. Having a programme that travellers will buy into does not necessarily mean a policy of five-star hotels and premium air tickets: a critical key to ‘happiness’, productivity and compliance is a pain-free end-to-end process…
The booking process – if this is seamless, easy, quick and stress free to use, travellers will be happier to comply. Booking tools: is it easy to be compliant? Does the OBT display the best choices clearly and make them easy to select and book? Too much choice or too little? Stress-free expense management: is the technology intuitive, integrated and user friendly? Your communications: are they regular? Do travellers receive training and updates on how to use tools and services? Do they feel safe and supported? Do they understand why complying with policy is good for them and good for the business? Technology & data: tools and products designed to make life easier for traveller and travel manager
Should you measure and benchmark engagement and compliance?
Speakers:
Koen Bavinck, COO & Co-founder, Roadmap™
Christophe Zimmerli, Head of Travel Services, F. Hoffmann-La Roche AG
Nora Dauffy, Global Category Manager General & Corporate Services, Procurement, LafargeHolcim
15:45 – 16:00 | Wrap-up and closing
16:00 – 17:00 | Networking Reception
Wer sich noch nicht angemeldet hat, kann das noch auf der ACTE Event Seite nachholen.
Wir freuen uns auf einen interessanten Anlass und viele hochkarätige Gäste.
Adrian Matt für travelBrain
